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Please save yourself time, money and headaches. We signed contract with AireSpring one year ago, are phones are still not working correctly. We cannot transfer a call, receive a message, there is interference on the lines. When we have asked for help the problems are...
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1.7
I didn't like
  • Service before we were connected
  • We could not cancel even before the final hookup
#1110888
They contacted us tellling us we were on a month to month since the contract ended. In order to keep our pricing they pestered us to renew the existing contract, no extra payments, plus 3 months free if we sign up for 3 years. We did so, thinking it was a simple...
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#1105700
Any company that has an email Disputes@airespring.com you know that company is a scam. I was sold that my phone bills would be cheaper and a contract that said my monthly recurring charges would be $700, but then when the bill comes it is $300 more. Where did that...
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Anonymous
Anonymous

If you are buying voice services there will be government mandates local, state and Federal taxes and fees. No. Matter who you select. Nobody quotes them because they are...

1.0
#825034
We are a large contracting company and we depend on our phone service. We have been AireSpring customers less than a year and have yet to experience reliable phone service. The list of outages is in excess of 30 over the 11 months. Average length of outage is 3 days....
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AireSpringCares
AireSpring Cares
Airespring Verified Representative

We apologize for the interruption in service you experienced. AireSpring values and appreciates your feedback as customer satisfaction is our number one priority. We appreciat...

1.0
Berwyn, Pennsylvania
I didn't like
  • Lies
  • Not accepting responsibility
  • Misrepresentation
#805547
We are a business in metro Atlanta. An independent sales *** convinced us to go with AireSpring. that was a HUGE mistake! We have had nothing but trouble. Outages. Phones may work, but internet won't. It is always a headache, a whole lot of time and phone calls, and...
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Anonymous
Anonymous

Hi,We would love to help out when your contract is up. Please give me a shout at 312-441-9210.Best regards,Jeff DeRoseAccess One Inc.

1.7
I didn't like
  • Lies
  • Unreliability
  • Misrepresentation
#672757
The good news, AireSpring has a lot of potential. Although it has a few bugs, and can have intermittent static calls, after they work out the issues, you should be good for several months until they have another static/crackle problem. They usually fix it after 3 - 4...
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In MY opinion, worst customer service in the telecom industry. (and that is saying ALOT) While when actually talking to the techs they are friendly enough but their policies and procedures are totally like the Bell of old. They 'screw' you are every chance, constantly...
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#481098
This company calls you in for an interview, then during the interview they hardly ask you any questions about your experience because all they do is tell you about the position you have applied for, then at the end out of nowhere they spring an I.Q test on you that is...
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Gimme-A-Break
Gimme-A-Break

So how is this dirty hiring practices? They don't want to hire people below a certain IQ.

#405514
Airespring outages are not common but when they do happen tech support is terrible. They never give details of what is going on or when issues my be resolved. The only answer I get is "we are trying to isolate the problem". As I type this my service has been down for...
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Anonymous
spanky

There seems to be a large Airepsring outage right now. Several of our customers in California are affected. Is your outage in WV? If so, this is really bad for Airespring.....

#327118

Contact Airespring

Mailing Address:
AireSpring
6060 Sepulveda Blvd # 220
Van Nuys, CA 91411
Phone:
(800) 825-1055
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The management distrusts outside channel managers and you will use your equipment at your expense with no support. Get ready for California time calls every evening and Ron will not support you. These guys are scientologists and they will only hire you to get your...
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#306700